Just wanted to say a huge thank you to Staus Plus for your excellent customer service. I approached one of your competitors for a small tile job where I was brushed aside and waited 10 minutes before leaving because no one had come to help me. You guys have always been prompt, friendly and very helpful regardless of the size of the job. I will be recommending you to anyone needing your services. Other businesses could learn a lot from you, thank you! Sara.
- Sara
Cassandra went above and beyond today to help sort out a problem with part of my recent order. She managed to put out a small fire while all the way keeping me in the loop with the progress she was making. Her after sales service is just what customers are looking for and expect. Cudos!
- Judi Hughes
Thank you for the care and attention displayed by yourself and your team over the weekend, courtesy and enthusiasm under trying circumstances are a good indicator of the culture of a place, we were the beneficiary of both.
- Shaun Nancarrow, AFL Cairns
I just want to thank you for all your suggestion for our kitchen with design. Everything is in except splash back and range good and we can't yet use our gas top but everything works so well. Don't think I can find one fault. Just wanted to let you know as often people don't let you know how good you are at your job
- Sandy Young
I was actually on site when the serviceman arrived. Thank you very much for your prompt attention to this request. It is much appreciated.
- Patty Colette, David McCoy Homes
Just letting you know we had great success with our kitchen over the last 10 days. The drawers and overhead cupboards work a treat...everything fits and the appliances...awesome. The roast duck was delish - On the table in 40 minutes!
- Paul & Niki Phibbs
We just want to say a big thank you for putting us in touch with Nathan your SMEG rep. Your customer service has been outstanding. Even though our goods were originally purchased through a much larger supply chain who were unwilling to help us with our product warranty issue, you and the team at Status Plus stepped up not once, but twice to ensure a fantastic end result for us. I will be sure to be bringing all my future business to you @ Status Plus because I now know I will not only be receiving a quality product but it will also be backed up with exceptional customer service well after I walk out the store.
- Cathy & Dean Cooper
I am continually impressed with the service, advice and competitive prices that yourself and Ash and Leighton and Rob have given me throughout this fairly daunting process! I keep telling the tradies (and anyone else who will listen) what excellent prices and service I believe Status Plus has given me. It is a bit disappointing that there is a mis-conception out there that your prices are not competitive….I’m happy to keep advocating for you guys to address this!
- Janelle
Purchased from our Kitchen Appliances, Cooking and Whitegoods Cairns range
We are so happy that we walked into your lovely showroom when we needed some new kitchen appliances. Your staff is always very friendly and helpful. We are also very happy with the prices and after sales service. We purchased a Siemens dishwasher; rangehood; and a self-cleaning oven; and an Electrolux upside-down refrigerator. They are all wonderful appliances and easy to use. We were very happy with the local service and they came on time too.
- Mike Bottomley
Many thanks for your assistance and advice. It was very much appreciated. I took the opportunity to trawl the internet to gain a deeper insight into the Highland gas top and could only come to the one conclusion – that the Highland is far superior to any European appliance and I realise how much I love the idea of it being Australian. Again, many thanks.
- Robyn Couper