I have just recently had the pleasure of purchasing a clothes dryer from your company. I received the best service possible from your Sales Manager Charles. I own a villa in Mirage Port Douglas and organised the sale via telephone and email. The space where the dryer sits is quite small so it wasn't a straightforward purchase. Charles went out of his way to find the right product for me and has now become an expert on small dryers! He couldn't have been more polite, charming and competent with his service. I shall be back when my small washing machine packs up sometime in the near future!
- Chris Walker
We just want to say a big thank you for putting us in touch with Nathan your SMEG rep. Your customer service has been outstanding. Even though our goods were originally purchased through a much larger supply chain who were unwilling to help us with our product warranty issue, you and the team at Status Plus stepped up not once, but twice to ensure a fantastic end result for us. I will be sure to be bringing all my future business to you @ Status Plus because I now know I will not only be receiving a quality product but it will also be backed up with exceptional customer service well after I walk out the store.
- Cathy & Dean Cooper
Cassandra went above and beyond today to help sort out a problem with part of my recent order. She managed to put out a small fire while all the way keeping me in the loop with the progress she was making. Her after sales service is just what customers are looking for and expect. Kudos!
- Judi Hughes
Just a note to say I have my dishwasher installed and thanks for the great service. Your delivery man Matt was very prompt and helpful.
- Lorraine Grant, Bryant Qld Pty Ltd
I am continually impressed with the service, advice and competitive prices that yourself and Ash and and Rod have given me throughout this fairly daunting process! I keep telling the tradies (and anyone else who will listen) what excellent prices and service I believe Status Plus has given me. It is a bit disappointing that there is a mis-conception out there that your prices are not competitive….I’m happy to keep advocating for you guys to address this!
Thank you so much for your excellent service, we will be back to see you when we are ready to do our kitchen... and our bathroom. We would not want to deal with anyone else now...
- Kate Lyon
I just want to thank you for all your suggestion for our kitchen with design. Everything is in except splash back and range good and we can't yet use our gas top but everything works so well. Don't think I can find one fault. Just wanted to let you know as often people don't let you know how good you are at your job
- Sandy Young
A big thank you for organising the holes to be put into the sink for our clients. I understand there was pressure in getting it sorted ASAP and I thank you for understanding my predicament... Thanks again.
- Fiona Stewart
I recently rang Status Plus to enquire about a replacement ceramic glass cooktop. I do not live in the Cairns area. Ashley at Status Plus advised me that the cooktop I was seeking was no longer available but that he would find one with the same measurements and of similar quality and appearance. He did this. He then arranged transport, installation by a local electrician and the removal of the broken top. Within a few days the cooktop was bought, packaged, transported and installed. The customer service I received from Ashley at Status Plus was excellent with the whole process very thoughtfully and efficiently handled. The cooktop could not have been chosen better...it fits all the requirements.
- Marilyn Scott
Well it was a Friday afternoon and my electric kettle had given up the ghost several days before. I was sick of boiling water in a saucepan. I went in to one store…for no particular reason, and found the blue Kenwood kettle i had been coveting, for $119. Low and behold they wouldn't sell it to me, as it was the display model, even after the assistant had rung his manager to ask. Dejected, on my way back home I thought…why not see what Status Plus has to offer. To my surprise, there was the same kettle, for $99. Even better, it came with a $30 cash back offer, a glass of champagne, and a smile. Happy Days!
Nothing like traditional good old fashion service thanks.
- Steve Cordenos, Paradise Palms Resort and Country Club
Thank you very much for your help yesterday. Marco phoned me in the afternoon and came by first thing this morning and repaired my dishwasher. Awesome service!
- Lisa Carvey, Tony Driscoll Design
I was in your neck of the woods last week and I must say that your advertisement on TV was impressive. Very classy.
- Liza Bowater, Abey Bathware
Thank you for all of your help. I think we ended up visiting the showroom about three times a week at one point there…The appliances look awesome and we have managed to use the new toilet and vanity and are very happy. Vicky and I both can’t thank Claudette enough. Her service was beyond what was expected and we always felt as though we were her top priority (I’m sure that was the case anyway!).
- David Hosking, Taylor Byrne
Just wanted to say thanks again for helping me out with the washing and drying things, really appreciate it. Everything is working awesomely. I will be preaching the good word of Status Plus to all whom I meet!
- Paul Cockrem
I was actually on site when the serviceman arrived. Thank you very much for your prompt attention to this request. It is much appreciated.
- Patty Colette, David McCoy Homes
A big thank you for all your assistance regarding the install and quality products from Status Plus not to mention your follow through. It has been a pleasure dealing with a professional company. Thanks again Rod.
- Kelvin & Judy
Simplicity is seeing how appliances work. In our fully connected showroom you can drive ovens, cooktops, rangehoods, dishwashers, washers and dryers so you can decide which products work for you. Brochures are wonderful but there is no substitute for testing a shower or tap first hand. Contact Status Plus to book your kitchen or bathroom design consultation now as this service is proving very popular.
Some of the great brands in our range...
We work hard to bring you affordable quality kitchen appliances, white goods, handy accessories and we offer some of the best household appliance deals from the world's leading brands.
In today’s technological and environmentally friendly world laundry equipment does not only serve to wash and dry clothes, there is also a need to be ecofriendly.
Status Plus offers an incredible range of bathroom products and bathroom fixtures and fittings to suit all of your bathroom requirements
Our professional team can help by cooling things down in the summer months and heating us up on those cold winter nights
Our extensive range of bathroom tiles and outdoor tiles includes custom designs, mural art, community art, swimming pool tiles, feature walls and much more