Just a note to say I have my dishwasher installed and thanks for the great service. Your delivery man Matt was very prompt and helpful.
- Lorraine Grant, Bryant Qld Pty Ltd
A big thank you for organising the holes to be put into the sink for our clients. I understand there was pressure in getting it sorted ASAP and I thank you for understanding my predicament... Thanks again.
- Fiona Stewart
Just letting you know we had great success with our kitchen over the last 10 days. The drawers and overhead cupboards work a treat...everything fits and the appliances...awesome. The roast duck was delish - On the table in 40 minutes!
- Paul & Niki Phibbs
We just want to say a big thank you for putting us in touch with Nathan your SMEG rep. Your customer service has been outstanding. Even though our goods were originally purchased through a much larger supply chain who were unwilling to help us with our product warranty issue, you and the team at Status Plus stepped up not once, but twice to ensure a fantastic end result for us. I will be sure to be bringing all my future business to you @ Status Plus because I now know I will not only be receiving a quality product but it will also be backed up with exceptional customer service well after I walk out the store.
- Cathy & Dean Cooper
All went very Well. Please thank Matt again for me - he did all the heavy lifting with Russell helping and what a gentleman!!. All fitted nicely, thank goodness. And Russell was a great help. Miele must win the award for quietness. I'm not use to not hearing the machine. Cheers
- Valerie Johnston
I recently rang Status Plus to enquire about a replacement ceramic glass cooktop. I do not live in the Cairns area. Ashley at Status Plus advised me that the cooktop I was seeking was no longer available but that he would find one with the same measurements and of similar quality and appearance. He did this. He then arranged transport, installation by a local electrician and the removal of the broken top. Within a few days the cooktop was bought, packaged, transported and installed. The customer service I received from Ashley at Status Plus was excellent with the whole process very thoughtfully and efficiently handled. The cooktop could not have been chosen better...it fits all the requirements.
- Marilyn Scott
Purchased from our Kitchen Appliances, Cooking and Whitegoods Cairns range
Cassandra went above and beyond today to help sort out a problem with part of my recent order. She managed to put out a small fire while all the way keeping me in the loop with the progress she was making. Her after sales service is just what customers are looking for and expect. Cudos!
- Judi Hughes
I must congratulate you on your staff member Shae. We purchased a cook top from you, which unfortunately was faulty. Our plus has been the after sales service provided from Shae. Her attitude has always been professional and polite and we thank her for that. We are grateful for her excellent help.
- Klaus Gaida
I have been a business woman for a number of years and would like to say that your customer service is a very pleasant surprise. It is very rare that anyone will go out of their way to help a client, let alone offering to do extra in their own time. I want to thank you for your help, advice and for showing me that the art of excellent customer service still exists.
- Geena Court
Many thanks for your assistance and advice. It was very much appreciated. I took the opportunity to trawl the internet to gain a deeper insight into the Highland gas top and could only come to the one conclusion – that the Highland is far superior to any European appliance and I realise how much I love the idea of it being Australian. Again, many thanks.
- Robyn Couper